User-centered design
A short explanation of user-centered design in our glossary
In user-centered design, every phase of the design process focuses on the users and their needs, so that an optimal user experience can be delivered. Users are involved in the design process through a variety of research and design techniques in order to create highly usable and accessible products for them. A mix of investigative methods (such as surveys and interviews) and generative methods (such as brainstorming) is used to develop an understanding of users' needs. In close exchange with the future customer, the product emerges through an iterative process.
The term user-centered design is often used synonymously with the term human-centered design, with only linguistic differences between them. The term "user" refers to a specific target group, whereas "human" describes not only the user but also other stakeholders.
The 4 phases of user-centered design:
- Understanding the context of use
- Specifying the requirements of use
- Producing design solutions
- Evaluating design solutions